Welcome to the Algo Alpha support section! This guide outlines different ways of getting help and contacting the support team.
Getting help
Consult the documentation
Our documentation should provide you with the basic setup and configuration steps. If you are unable to complete one of the steps, please refer to our troubleshooting section to find answers to the most common issues.
- Check the Basics section and the Alpha Bot section for setup instructions.
- Visit our troubleshooting section in case you encounter any issues.
Contact via email
If you are unable to resolve your issue after consulting the documentation, you can email our support team at
info
Please be specific when contacting us via email.
Include the following in your email:
- a detailed description of the issue
- a reference to the specific step inside the documentation (link or name of the step)
This will enable us to update the documentation with your feedback.