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Maintenance checklist

While your Alpha Bot is designed to be a hands-off system, we do recommend performing the following housekeeping on a regular basis, simply to ensure your system is still connected to your broker and functioning as designed.

For example, your VPS may freeze or your MT4 may disconnect from your broker.

Checklist​

The following checklist will help you maintain connectivity of your Alpha Bot system.

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That said, we do suggest refraining from “messing” with your MT4 or Alpha Bot unless you are an experienced trader and experienced at managing automated trading systems. Playing with settings, etc. can increase user errors and lead to losses.

Every weekend your broker may disconnect from your trading account(s) to perform maintenance on their servers.

Typically this happens with no effect on your trading account(s). However, it is important that you double check that you connection to your broker has been reestablished each week. At a minimum, after market open on Sundays (5:00PM Eastern Standard Time) it is highly recommended that you log into your VPS and check:

  • The price inside each chart (currency pair) is actively moving and matches the price in the "Trade" tab

    Check price

  • There is a smiley face in each chart in the top-right hand corner

    Check smiley face

  • There are no error messages in the Experts and Journal tab.

tip

It is recommended to check this daily.

Account threshold​

Please be mindful of your trading software’s capital threshold.

For example, if you purchased a license valid for accounts of up to $25,000, your software will cease operating once your balance exceeds $25,000 USD. This includes management of any open trades. Therefore, it is important to actively monitor your account balance and ensure you do not exceed the maximum licensed value of your account.

If you are approaching your maximum value, you can either make a withdrawal from your broker or upgrade your account to the next tier. If you would like to upgrade, simply contact us at support@algoalpha.co and we will help you complete that process. However please note that this upgrade can take up to 72 hours from payment.

Ensuring your account balance remains below the threshold is your responsibility.